Shopping Details

Replacement Policy :

Without prejudice to the provisions of the agreement and statutory warranty, the consumer has the right to replace the product presented to him from the Future Services Store within seven days from the date of receiving the product, and he is not entitled to replace the product after the seven days have passed.

To replace the product, it is required that the product is in a sound condition and that the consumer has not used the product or obtained its benefit. The Future Services Store has the right to inspect the product before replacing it to ensure its safety.

The consumer is not entitled to replace the product in the following cases :

If the product was manufactured at the request of the consumer or according to the specifications he specified, except for products that have a defect or that violate the specifications specified by the consumer.

If the product is video tapes, discs, CDs, or information programs that have been used.

If the product is newspapers, magazines, publications, books, or any other form of literature.

If a defect appears in the product due to poor possession of the consumer, transportation or feeding services.

If the contract deals with the purchase of software download products over the Internet.

Return Policy :

Without prejudice to the provisions of the agreement and the statutory guarantee, the consumer has the right to rescind the contract and return the product presented to him from the Future Services Store within seven days from the date of receiving the product, and he is not entitled to that product after the seven days have passed.

To retrieve the product, it is required that the product is in a sound condition and that the consumer has not used the product or obtained its benefit, and the future services store has the right to inspect the product before retrieval to ensure its safety.

The consumer is not entitled to return the product in the following cases :

If the product was manufactured at the request of the consumer or according to the specifications he specified, except for products that have a defect or that violate the specifications specified by the consumer.

If the product is video tapes, discs, CDs, or information programs that have been used.

If the product is newspapers, magazines, publications, books, or any other form of literature.

If a defect appears in the product due to poor possession of the consumer, transportation or feeding services.

If the contract deals with the purchase of software download products over the Internet.

In the event that the provisions of the said return policy are met; The consumer has the right to return the product to the future service store with a refund of the amount paid.